Property Moose was built with our customers in mind and we have always enjoyed a close relationship with many of our active members. This has allowed us to introduce various changes and improvements that have been member-led, hopefully resulting in a better experience for everyone.
We believe we are already an ‘information heavy’ platform – we regularly add updates to the website for each property, and every month, there are publicly available accounts with notes about each property. We are unaware of any other platform that can provide this level of information and we are proud to be so open.
Nonetheless, in 2018, we want to work with our members to design a better solution for communication based on the different product types on offer.
We have our own ideas about how to achieve this, and we appreciate that we will never be able to accommodate everyone’s wishes. However, by taking a collaborative approach to designing the solution, we hope that we will create something that is better for everyone.
On 1 March 2018, we will be issuing a survey that will include a number of questions and examples that we would be very grateful for your input on. This will formulate the start of the newly designed communication plan that we will push to launch as soon as possible.
We really do hope that our members will take the opportunity to give us their constructive feedback and help shape the way Property Moose functions.
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